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Frequently Asked Questions:
WHEN WILL MY ORDER SHIP?
All online orders ship within 1-3 business days from McHenry, IL. Orders are shipped via USPS First Class Mail or USPS Priority Mail. Both options include tracking, and items typically arrive 2-4 days after the item has shipped.
International orders are shipped via First Class Mail International. Please allow up to 3 weeks for delivery, as packages sometimes get held up in customs.
WHAT IS YOUR RETURN POLICY?
If there is an issue with your order please contact us within 48 hours of delivery at email@example.com. Please note that used, opened and/or final sale items cannot be returned. Custom orders are non-refundable.
WHERE CAN I PURCHASE STACK CREATIVE PRODUCTS IN PERSON?
Stack Creative products can be found around the country and worldwide. Our retailers range from boutiques and bookstores to florists, wine stores, and more. Curious if there’s a retailer near you? Take a look: Stockist
DO YOU SELL WHOLESALE?
Yes! For more information or to order directly you can contact us at firstname.lastname@example.org.
WHAT TYPE OF CUSTOM WORK DO YOU DO?
We design and print everything from letterpress wedding suites to baby announcements, party invitations to personal and corporate stationery. If you would like to learn more about our custom design services or discuss a letterpress project, please visit Custom Projects to submit an inquiry.
WHAT IS LETTERPRESS PRINTING?
Letterpress printing is a form of relief printing where a raised image or text is set into the press, inked, and pressed into the paper. The raised surface leaves a tactile and visual impression into the paper. All Stack Creative paper goods are hand printed on a Peerless (1871-1873) platen letterpress.